IT Training and Change Management Specialist

Summary

Math Works has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More:

The IT Training team designs and delivers training and change management solutions that help staff adopt new and evolving technologies. We partner closely with IT and business stakeholders to guide employees through major system changes, AI adoption, security initiatives, and enterprise wide technology rollouts.

This senior role will lead organizational change management and training planning for complex initiatives, including AI and security programs, while contributing to the teams broader work in training facilitation, instructional design, communications, and resource development.

Math Works nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

• Work with IT and business teams to understand project scope, assess user impact, and define change management and training strategies.
• Create and lead execution of change management and training plans that driveadoptionof new tools, processes, technologies, and other IT changes.
• Develop clear, userfocused content, including written communications, online learning materials, job aids, and instructorled training sessions.
• Collaborate with subject matter experts to curate and deliver learning resources; guide them in sharingexpertiseeffectively.
• Use Microsoft 365 Copilot and other AI tools to improve efficiency in content creation, analysis, and enablement activities.
• Review all materials with project and IT Training stakeholders and incorporate feedback.

Required Qualifications

• Experience leading or coordinating large scale training orchangemanagement efforts.
• Strong spoken and written English.
• Strong communication, time management, and project management skills.
• Tech curiosity and the ability to understand and translate technology impacts for nontechnical audiences.
• Demonstrated ability to build relationships and collaborate across teams.

Preferred Qualifications

• Experience creating online training, videos, or selfpaced content.
• Comfortfacilitatinglive (virtual or inperson) training.
• Familiarity with adult learning principles or instructional design.
• Experience with AIenabled workflows orenablingothers to adopt AI tools.

• A bachelors degree and 6 years of professional work experience (or a masters degree and 3 years of professional work experience, or equivalent experience) is required.
• Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
• Visa sponsorship will not be provided for this position.