Medical Director - Specialty or Emergency

Overview

Lead with Medicine. Lead with People. Lead with Culture. Boston West is seeking a Medical Director (Emergency or Specialty) who is energized by both clinical excellence and leadership growth—and who believes that culture is the foundation of great medicine. We provide 24-hour Emergency & Critical Care, Internal Medicine, Surgery & Cardiology
, with a strategic vision to expand specialty services in partnership with our leadership team.

The role shapes not only how we practice medicine, but how it feels to work here. The Medical Director will be a pivotal leader in medical quality, clinical excellence, team development, culture, community relationships, and hospital operations.

The Role:
What You’ll Do

• Provide medical leadership to ensure the highest standards of patient care, safety, and clinical innovation
• Develop, maintain, and evolve medical policies, protocols, and best practices
• Lead quality improvement initiatives and support a culture of continuous learning
• Address patient safety concerns with transparency, accountability, and collaboration
• Maintain strong, trust-based relationships with referring veterinarians (RDVMs)

• Partner closely with the Hospital Director and clinical managers to foster a team-first, psychologically safe clinical environment
• Recruit, mentor, and retain high-quality veterinarians who align with Boston West values
• Conduct annual performance reviews and meaningful quarterly check-ins with DVMs
• Oversee externship and internship education, mentorship, and evaluations
• Support professional growth, CE engagement, and leadership development across the doctor team

• Actively model and reinforce a respectful, inclusive, and positive workplace culture
• Foster strong relationships with referring hospitals and the broader veterinary community
• Communicate clearly and consistently with medical staff
• Facilitate and participate in regular medical meetings and leadership forums
• Attend and actively engage in Medical Director Advisory Council (MDAC) meetings

• Partner with the Hospital Director in day-to-day operations and long-term strategy
• Identify opportunities to strengthen existing services and thoughtfully introduce new ones
• Provide medical input into hospital development, marketing initiatives, and outreach
• Collaborate on equipment, medication, and product selection
• Uphold accountability to best-practice medicine, medical records, and compliance standards
• Participate in leadership training and relationship-building opportunities alongside hospital leadership

We offer a highly competitive compensation and benefits package
, including:

• Generous base salary + 25% production
• Additional administrative pay – with a dedicated admin day each week
• Sign-on bonus
• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off
• CE time and CE stipend

As part of Ethos Veterinary Health
, our doctors’ benefit from:

• Collaboration with emergency and specialty clinicians across the Ethos network
• Access to 50+ veterinary journals
• Cutting-edge research through Ethos Veterinary Science Consultancy and Ethos Discovery

• Board-certified Specialist or experienced Emergency clinician (3+ years)
• A values-driven leader with strong communication and emotional intelligence
• Passionate about mentorship, team development, and collaborative medicine
• Balances clinical excellence with approachability and humility
• Excited to embrace and actively shape the Boston West culture

At Boston West, culture is not a buzzword—it’s how we operate. We are committed to our mission, vision, and core values of Collaboration, Inclusivity, Innovation, Community, and Deliberation. We deliver advanced medicine while remaining grounded, supportive, and human-centered. Our caseload is robust, varied, and intellectually engaging, offering opportunities for growth, learning, and professional fulfillment.

Located in Natick, Massachusetts, Boston West offers access to top-rated schools, vibrant culture, and outdoor opportunities. It’s an exceptional place to build both a career and a life.

Interested in learning more? We would love to hear from you! Apply today or email Susanne at  for ER or  for Specialty.

Ethos Veterinary Health is a network of over 140 specialty and emergency hospitals across North America, with more than 1,500 specialized doctors serving nearly 2 million pets annually. We are committed to innovation, collaboration, and high-quality veterinary care. For more information, visit

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.