Customs Brokerage Specialist, Amazon Customs & Trade; ACT Operations

Overview

Final date to receive applications:
Dec 27, 2025

At Amazon, our mission is to be Earth's most Customer‑centric company. The Amazon Customs & Trade (ACT) team delivers comprehensive customs brokerage services for our customers.

• Verify completeness of information upon onboarding Customers
• Prepare import documentation to ensure timely release and delivery of orders
• Verify accuracy of commercial documentation and charges
• Submit documentation to regulatory agencies
• Meet daily/weekly KPI targets for entry submission and accuracy
• Collaborate with other service providers to solve shipment issues
• Collaborate with origin and destination logistics teams
• 2nd Tier support for Customer Service queries

We are a collaborative group of logistics professionals dedicated to streamlining international trade processes. Our team is committed to excellence in global supply chain management, working closely with international partners to facilitate efficient and compliant cross‑border transportation. We value precision, communication, and continuous learning.

• Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
• Work 40 hours/week, and overtime as required
• Experience performing accurate data entry and analysis
• Experience in international logistics, cross‑border transportation and supply chain, or U.S. Customs rules and regulations
• Experience in customs
• 2+ years of customs entry writing experience with a proven track record handling complex, high‑value shipments
• High school or equivalent diploma
• Bachelor's degree in logistics, transportation, supply chain, or business
• Licensed customs broker

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $40,300/year up to $70,600/year. The National base pay for this position ranges from $36,300/year in our lowest geographic market up to $77,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit

This position will remain posted until filled. Applicants should apply via our internal or external career site.