Trolley Driver​/Tour Guide

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY!

This position requires a good sense of fun, a desire to entertain, and excellent driving skills. The driver will navigate a trolley on busy public streets while narrating a scripted sightseeing tour multiple times during the shift. Tour Conductors also bring to life the history of America and all of the positive aspects that it represents.

Have fun driving an Old Town Trolley and sharing the history of our region, entertaining visitors while educating them about historic Nashville.

• Competitive pay: $20 per hour + Tips
• Paid Training: $17 per hour
• All FT Employees are eligible for paid vacation time, as well as company-sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health – 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

• Eligibility requirements may apply.

• Drive a safe, non‑air‑conditioned trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour.
• Meet and deal with the general public and diverse company employees in a prompt and courteous manner.
• Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure.
• Maintain radio contact with dispatch during tours.
• Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection.

• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfying the needs of our guests.
• Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner.
• Ability to read, write, and speak clear English to communicate with co‑workers, the general public, law enforcement, and emergency personnel and to complete required paperwork correctly.
• Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.

• Must be at least 21 years old.
• Valid TN CDL Class B with airbrake and passenger endorsements (Will train to acquire a CDL; must obtain a CDL in the first month of employment).
• Acceptable driving record for past three years.

• Must pass pre‑employment MVR/background check and substance abuse testing.
• Must pass a DOT physical upon employment.
• Valid Nashville Entertainment Transportation Driver Permit; must obtain it in the first 60 days of being in this position.
• Have a passion for helping people and making their Nashville experience a memorable one.