Director, Enrollment Innovation

Overview

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country.

Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you re inspired to make cancer care more human and to help reimagine what s possible, we d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

Thyme Care s ability to enroll members into our program is critical to our continued growth and success. While our phone outreach has delivered strong results against industry standards, we see significant opportunities to go further. We re investing strategically in new channels and pilots to unlock the next level of enrollment performance.

The Director of Enrollment Innovation is a brand new role dedicated to leading these new investments and initiatives to drive enrollment success. Reporting to the Head of Enrollment Strategy, you ll be responsible for identifying untapped opportunities, designing and executing rigorous pilots, and scaling what works. This role is equal parts ideation, execution, and scale: you ll move from whiteboard to pilot to operational rollout, acting as the driving force behind our next generation of enrollment strategies.

• Identify and evaluate new enrollment channels and strategies — including in-person enrollment, physician and partner-supported enrollment, and emerging technologies. You ll work cross-functionally with Operations, Product, Marketing, Clinical, and Data teams to assess opportunities and recommend which ones we should test.
• Own the end-to-end design and execution of enrollment pilots — from building the business case and securing resources, to hands-on implementation, measurement, and analysis. You ll operate as the de facto owner of early-stage initiatives, with accountability for results and rapid iteration.
• Build data-backed insights that tell the story of what s working and why
  , translating pilot learnings into strategic recommendations for leadership and operational playbooks for scale.
• Develop a repeatable innovation function — creating the frameworks and processes that help Thyme Care consistently evaluate, test, and scale new enrollment approaches with speed and rigor.
• Stay ahead of industry trends and bring fresh thinking to enrollment strategy
  , challenging conventional approaches while remaining grounded in member needs and operational feasibility.

• 7+ years of experience across healthcare strategy and operations, with a clear track record of building and scaling complex initiatives from the ground up.
• A background that combines strategic thinking with operational execution — you re equally comfortable building business cases and rolling up your sleeves to make things happen.
• Strong quantitative skills, including proficiency with data analysis tools and comfort building models to forecast impact.
• Demonstrated ability to influence and…