Onsite Service Technician

M3 Technology Group is a trusted leader in providing innovative technology solutions that enable teams and customers to connect seamlessly. With over 20 years of experience, the company is known for its commitment to quality and has established itself as a reliable partner for businesses and institutions across the United States. Headquartered in Nashville, Tennessee, M3 Technology Group operates additional offices in Knoxville, TN, Memphis, TN, Birmingham, AL, Huntsville, AL, and Houston, TX.

The company is a registered Tennessee Drug-Free Workplace, reinforcing its dedication to a safe and productive working environment.

This full-time, on-site role in Nashville, TN is for an Onsite Service Technician. The primary responsibilities include performing maintenance and repair of equipment, troubleshooting technical issues, providing field service support, and ensuring client satisfaction. The technician will also engage in face-to-face customer interactions to resolve any service-related concerns and maintain operational standards.

• Proficient in Maintenance, Maintenance & Repair of technical systems.
• Strong ability in Troubleshooting and problem-solving for equipment and systems.
• Experience in Field Service operations and support.
• Excellent Customer Service skills and ability to communicate effectively with clients.
• Capability to work independently and collaboratively within a team environment.
• Valid driver's license and ability to travel locally as required.
• Prior experience with technology installation or maintenance is advantageous.
• High school diploma or equivalent; technical certifications are a plus.