Fire Restoration Technician

Join to apply for the Fire Restoration Technician role at Service Master RRH

Position Overview

A successful Fire Restoration Technician monitors, inspects, and completes tasks for restoration jobs to ensure the completion of drying, demolition, pack-out of contents, and various fire restoration activities. The technician prepares and reviews documentation, including notes, photos, and reports, according to company policies to ensure insurance reimbursement. They also explain processes and next steps to customers in person.

Job Responsibilities

• Retrieve work orders, ensure proper equipment and supplies are loaded, and arrive at the work site.
• Explain processes and next steps to customers using printed materials, with or without supervision.
• Complete assigned jobs according to company standards, maintaining quality and urgency.
• Perform fire/smoke damage repair tasks, including water extraction, contents pack-out, disposal of non-salvageable materials, and light construction/demolition as directed.
• Handle equipment, supplies, and vehicles properly; report malfunctions or damages.
• Inspect jobs post-completion, obtain customer signatures, and request payments if needed.
• Adjust drying plans daily based on meter readings.
• Resolve customer issues, communicate activities with supervisors and staff.
• Document work with photos and notes to ensure insurance reimbursement.

Job Requirements

• High school diploma or equivalent.
• Experience in restoration or construction preferred but not required.
• Valid driver’s license and good driving record.
• Strong verbal and written communication skills.
• Problem-solving and customer service skills.
• Knowledge of disaster restoration industry is a plus.
• Ability to prioritize and meet deadlines.
• Experience with data entry on tablets or mobile phones.
• Timely attendance in uniform.
• Certifications like FSRT or OCT are preferred but not required.

Physical Demands & Working Conditions

Must be able to lift up to 70 pounds, stand, walk, squat, crawl, and work indoors and outdoors under various conditions. Respirator sealing capability is required for safety.

Disclaimer:
Responsibilities may include duties outside normal scope, and descriptions may change. Employment is at-will and subject to modifications for accommodations.

Our vision is to be a leading provider of essential services through empowered people and customer service. Join our diverse community working towards shared goals.

This franchise is independently owned; applications go directly to the franchisee, and all hiring decisions are made locally.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Consumer Services