Security Officer

Responsibilities

• Patrol all areas of the property including outside on a regular basis. Conduct regular floor patrols, property tours, and crowd control.
• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
• Search for, handle and report any unusual circumstances, safety violations, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Correct and report any fire hazards to health and safety hazards.
• Complete security reports on a daily log including incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guests or associates. Ensure that any violations to law or hotel policy are investigated and reported.
• Maintain all safety, security and emergency procedures/action plans and hotel disaster plans for the hotel; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the property.
• Preserve the safety and security of the guests, team members, OSHA compliance, adherence to federal, state and local standards.
• Follow property and corporate guidelines to protect guests and staff, secure the assets, and minimize liability.
• All other tasks and duties as assigned.

• Previous hotel experience, recommended.
• Certification in CPR and first aid, preferred.
• Must possess a professional presentation.
• Strong interpersonal and problem‑solving abilities.