Field Sales Advisor IV - Nashville Spaces

Field Sales Advisor IV - Nashville Spaces

Join to apply for the Field Sales Advisor IV - Nashville Spaces role at Rivian
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Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free electric adventure vehicles we build, and the curious, courageous souls we seek to attract. We constantly challenge what’s possible, reframe old problems, and operate comfortably in unknown areas. Our backgrounds are diverse, but we all love the outdoors and desire to protect it for future generations.

As a Sales Advisor, you will be an integral member of our field sales organization, building relationships with prospective customers and expanding the Rivian community. You will manage the entire customer relationship from lead qualification to close, ensuring a personalized purchase experience throughout. This role requires passion for our brand and a desire to foster a competitive sales culture.

To be successful, you must have a customer‑first approach and thrive in ambiguous environments, tackling all challenges with a flexible, solution‑oriented mindset.

• Consistently achieve or exceed monthly and quarterly sales targets and other KPIs.
• Ensure best‑in‑class customer experience aligned with Rivian’s values.
• Engage, qualify, and identify customer needs to create personalized experiences.
• Maintain in‑depth product knowledge and guide customers through decision‑making.
• Build and manage a healthy sales pipeline, establishing long‑term relationships.
• Support customers through order confirmation and throughout the sales process.
• Host retail activations and experiential events.
• Solicit feedback to identify pain points and opportunities for improvement.
• Stay up to date on EV landscape and product value.
• Share best practices and support teammates.
• Perform location opening and closing duties, ensuring policy compliance.
• Motivate team with clear direction and feedback.
• Resolve customer escalations promptly.
• Communicate business trends and data to leadership.
• Coach for exceptional performance in customer sentiment.
• Take on additional projects as required.

• Preferred 4+ years in sales, retail, hospitality, or similar fields.
• At least 21 years of age.
• High school diploma or GED required.
• Proven track record in a high‑velocity sales cycle, commission‑based.
• Experience in a fast‑paced startup environment.
• Experience using CRM systems (Salesforce preferred).
• Strong communication and collaboration skills.
• Flexible schedule support nights, weekends, holidays.
• Willingness to travel for events and launches.
• Knowledge of Microsoft or Google Workspace.
• Comfort with large vehicles and demo drives.
• Teamwork and independent work skills.
• Valid driver’s license with a clean driving record.
• Ability to obtain local sales licenses if applicable.

• Energetic, enthusiastic customer interaction style.
• Understanding and articulating technology and automotive concepts.
• Resilience and objection handling.
• Multitasking and exceptional quality.
• Team and independent work.
• Excellent written & verbal English; additional languages a plus.
• Quick learning and adaptability.
• Obsessive focus on customer experience.

• Work in retail location or service center, outdoors, unpredictable weather.
• Physical exertion: sit up to 2+ hrs, stand 8+ hrs, walk, bend, kneel, lift up to 50 lbs.
• Frequent hand use for grasping tools, data entry, communication.
• Strong written & spoken English.
• Ability to read and interpret documents.

Hourly Rate for TN Based Applicants: [$34,798 - $43,493] annually plus sales commission per plan terms and conditions.

Rivian provides robust medical/Rx, dental and vision insurance packages for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26. Full‑time coverage effective on day one of employment. Part‑time coverage effective first of month following 90 days.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color,…