Inside Sales Representative - Natural Gas Utility

Inside Sales Representative

Location: Nashville, TN

Final date to receive applications: December 15, 2025 (Posted Until Filled)

Salary: $55,000.00 - $90,000.00

The Inside Sales Representative supports day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to customers. Utilizes product and application knowledge to develop solutions, grow relationships with customers and suppliers, manage projects, process orders, coordinate deliveries, handle returns, run reports and resolve customer and order issues.

• Receive and enter orders accurately and timely.
• Optimize margin and service through efficient use of cross-docking, transfers, drop-ship, etc.
• Provide price quotes to customers and create bills of materials from take-offs.
• Manage projects.
• Provide consistent and timely follow-up on customer inquiries and order status.
• Secure pricing from vendors, coordinate deliveries, and expedite deliveries when necessary.
• Process returns to maximize value.
• Develop solutions to meet customer needs using product knowledge and best practices.
• Source material and provide value to customers.
• Build and nurture relationships with customers and suppliers.
• Run daily reports and resolve customer and order issues.
• Assist customers with billing issues.

• Assist with and provide training as needed.
• Attend sales and product meetings, trade shows, and technical training programs as needed.
• Input TCCM cost savings documentation for assigned customer base.
• Participate in and advise sales management on implementation and success of marketing plans and strategies.
• Perform other duties as assigned.

• Associate degree in business/trade preferred or equivalent work experience.
• 3+ years of customer service, city desk, or sales experience.
• 3+ years of electrical distribution experience preferred.
• Technical ability to understand electrical systems.
• Proficiency with PC for Windows, Microsoft Office (Excel, Word, PowerPoint), internet, and email.
• Knowledge of SAP software preferred.

• Excellent customer service skills – competent, accurate, responsive, and engaged.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to plan and organize effectively.

Typical work activities include sitting, standing, walking, bending/stooping, climbing stairs, reaching, kneeling, balancing, repetitive motion, pivoting, pushing/pulling, grasping, fingering, talking, driving, desk work, use of computer and telephone, hearing, exposure to adverse weather. Regular lifting up to 25 lbs. is expected; lifting more may occur occasionally.

This description is a summary of the duties, responsibilities, and qualifications and is not exhaustive. Employees must be able to perform essential duties and meet requirements with or without reasonable accommodation.

Health, Dental, Vision;
Accident, Critical Illness, Hospital Indemnity; FSA & HSA;
Employee Stock Ownership Plan (ESOP);
Disability Benefits; 401(k) Retirement Plan;
Life Insurance;
Employee Assistance Program;
Paid Holidays;
Paid Volunteer Time;
Personal Leave;
Bonuses for branch and company goals.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Employment may be contingent on passing background checks, motor vehicle record check (for driving roles), and drug testing. These checks will be communicated during onboarding.

Mid-Senior level

Full-time

Sales and Business Development;
Industries:
Wholesale