Digital Inside Sales Account Manager

Why Software One? Software One and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people.

We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Digital Inside Sales Account Manager – Nashville, TN (On-site)

• Are you passionate about tech and building lasting client relationships?
• Do you thrive in fast-paced sales environments with room to grow?
• Ready to be the trusted advisor for SME clients and drive digital transformation?

Join a dynamic, customer-focused sales team that’s redefining how SMEs engage with digital solutions. We’re collaborative, data-driven, and committed to delivering exceptional client experiences.

As a Digital Inside Sales Account Manager, you’ll be the go-to expert for SME clients—driving new business, managing renewals, and ensuring seamless service delivery. Your mission: build trust, solve problems, and grow revenue.

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies

• Strong communication and negotiation skills
• Passion for technology and customer success
• Ability to handle onboarding and post-sales support
• Skilled in problem-solving and cross-functional collaboration
• Comfortable working in a fast-paced, goal-oriented environment

We’re a culture-first, remote-friendly organization that values empowerment, learning, and collaboration. You’ll be surrounded by supportive teammates and have access to tools and opportunities to grow your career.

• Competitive pay with bonus structure.
• Comprehensive benefits:
  Medical, dental, vision, wellness plans, and 401K matching.
• Generous time off:
  Paid holidays, DTO, your birthday, and volunteer day.
• Career growth:
  Learning, development, and tuition reimbursement.
• Remote-friendly culture with in-person collaboration 3 days/week.
• Employee stock purchase plan and other perks.

Ready to make an impact and grow with us? Apply today and become part of a winning team that’s shaping the future of digital sales.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

Software One welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.a At Software One, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.