Business Development Representative

XOi, the leading provider of jobsite-focused technology for the field service ecosystem, arms the industry with a digital tool that connects people to mission‑critical equipment. XOi technology is the hub in which every part of the job - from the field to the manufacturer - connects. XOi provides AI‑powered workflows, asset and team management functions, a comprehensive knowledge base, and immediate revenue‑producing insights leveraging data from current and historical projects.

Beyond this tool that manages consistency, profitability, and transparency, XOi’s goal is to create future‑focused technology that modernizes the field service industry as a whole, and delivers 1 of 1 asset origination, performance, and diagnostics information of mission‑critical assets.

At XOi, we’re continuing to build the next generation of intelligent technology solutions for field technicians, managers, and the customers they serve. As a Business Development Representative, you will play a critical role in driving pipeline growth by researching target accounts, crafting tailored and high‑impact outreach strategies, and leading exploratory conversations that uncover high‑quality sales opportunities. By applying your business acumen, you will identify how XOi’s software can drive operational success and effectively position our value proposition to potential customers.

• Drive consistent inbound and outbound engagement with prospects through a multi‑channel approach (calls, emails, social media, web inquiries) to generate qualified pipeline. Maintain a disciplined focus on achieving 80–100 high‑quality activities per day, balancing volume with thoughtful outreach.

• Own your activity metrics and pipeline generation while maintaining a high standard of prospecting excellence by prioritizing smart, targeted outreach over aimless volume.

• Leverage CRM insights and self‑sourced data using tools like Zoom Info, Linked In, and buyer intent platforms to develop personalized outreach strategies tailored to industry, role, and buying signals. Prioritize quality interactions that demonstrate understanding of the customer’s business.

• Utilize account‑based strategies to thoughtfully engage multiple stakeholders within a target company, focusing on relevance, timing, and value‑based messaging rather than mass outreach.

• Qualify prospects effectively through curiosity‑driven conversations that identify key challenges, business needs, and timing, ensuring alignment with XOi’s value proposition before passing leads to Account Executives.

• Maintain pipeline hygiene and clear documentation in CRM systems, ensuring leads are categorized, scored, and followed up on in a timely and structured manner.

• Partner closely with sales and marketing teams to continuously refine messaging, share real‑time prospect feedback, and improve campaign performance. Act as the voice of the front line, surfacing insights that shape content, targeting, and outreach efforts.

• Collaborate with AEs and sales leadership to identify high‑priority accounts, develop joint outreach plans, and ensure continuity from initial touch through discovery and deal progression.

• Lead compelling exploratory conversations with prospects to uncover their goals, challenges, and operational workflows—mapping these to XOi’s platform capabilities and setting the stage for more in‑depth discussions with Account Executives.

• Establish trust early by demonstrating domain knowledge, listening actively, and articulating how XOi’s solution aligns to the needs of technicians, field teams, and back‑office leaders.

• Secure qualified discovery meetings for Account Executives by building strong initial rapport and clearly communicating the value proposition of a deeper evaluation.

• Support pipeline movement by staying involved with prospects until hand‑off is complete, offering relevant content, answering follow‑up questions, and reinforcing value throughout the early stages of the sales cycle.