Inside Sales Person

Overview

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms, and offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers. Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers.

Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

• Interface with customers to process orders and inquiries, quote product prices, provide delivery specifications and payment terms, and offer substitute products where applicable.
• Support one or more Outside Sales Representatives and assist with customer service for designated accounts.
• Develop new and current customer accounts by marketing product lines and providing value-added services and availability information.
• Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details.
• Process telephone orders with accurate pricing, delivery specifications, and payment terms; negotiate and establish sales quotes based on purchase volume to ensure profitability.

• High school diploma with minimum 2 years related experience preferred.
• Perform basic mathematical calculations to accurately complete tasks (e.g., margins).
• Use sound judgment, listening and problem-solving skills to analyze customer problems and recommend actions.
• Product and application knowledge essential.
• PC proficiency for data entry and use of Microsoft Office applications.
• Physical requirements:
  
  ability to sit for prolonged periods; ability to use a computer keyboard, monitor, and telephone for prolonged periods.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Business Supplies & Equipment