Cashier, Retail

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to the company's cash shortage and overage limits and work to control loss honestly and effectively.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and ads.
• Comply with food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions or incidents, and participate in safety programs.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment for customers, answering questions about products.
• Follow all applicable laws and company policies.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts cooperatively and professionally.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We take pride in our diverse teams and our mission to "Feed the Human Spirit." We innovate continuously to create great experiences for customers, communities, and employees, with food at the center.

We value people, providing the resources for your success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Kroger family!

What You’ll Receive From Us

We offer comprehensive benefits to support your well-being, including healthcare, flexible schedules, paid time off, counseling services, employee discounts, tuition reimbursement, and growth opportunities.

For more information, visit our Benefits Page!