GC Pro Logistics Coordinator
Listed on 2026-02-01
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Retail
Customer Service Rep, Merchandising
Position Summary:
GC Pro Logistic Coordinator
In this role, you will coordinate the operational and sales process for the GC Professional division, facilitating the order entry through delivery of goods and services to clients for their assigned GC Pro Account Managers to achieve operational and sales goals.
Responsibilities- Provide day-to-day support to Account Managers with regard to product, support materials, and special orders.
- Offer guidance on process and protocol regarding proper order management.
- Answer incoming sales calls and routing to them to the appropriate GC Pro staff with detailed information.
- Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly.
- Locate in-store stock and create layaways.
- File and organize of client and vendor purchase orders.
- Coordinate all aspects of a GC Pro order from the time an Account Manager conforms a quote to the delivery of all goods and services to the client.
- Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel.
- Participate in special projects and perform other duties as assigned.
- This position is located 100% onsite in the Guitar Center Retail store.
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
Qualifications- High School Diploma or GED required.
- Minimum 3 years of relevant work experience, preferably in Store Operations Support, or Sales Support.
- Novice knowledge of musical instruments, audio gear, parts, and nomenclature.
- Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications.
- Sitting required 80% of the time.
- Walking 10% and standing required 10% of the time, respectively.
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate$21.00 - $25.00/hr depending on background and experience.
Love this gig and want to apply?Send your resume and cover letter today along with salary expectations!
Equal OpportunityGuitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
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