Retail Sales Associate

Position

Full-Time Retail Sales Associate — join our Team!

Pay
: $15.00 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.39 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available after the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Ability to earn unlimited commission above hourly base rate.
• VACATION: 1 week after 6 months; 1 additional week after 1 year; 2 weeks on each anniversary after that; up to 120 hours after five years (adjusted per state/local requirements).
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (where applicable).
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees who meet requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS commission based on productivity.

The successful Pawnbroker / Retail Sales Associate's pay is based on factors such as location, qualifications, and experience.

(This is a representative list of general duties and is not all-inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop rapport and offer appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Processes sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles cash and negotiable items per policies and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers; maintains a respectful, communicative work environment.
• Partners with all employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and become firearms certified.
• Occasional exterior work or retrieval of products stored in exterior locations may be required.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during the interview process.

Note:

This description is not all-inclusive; duties may be changed at management discretion. Arbitration agreement may be required. Payrates will not be below applicable local minimum wage.

* Earned Wage Access is provided by Net Spend; signup required. Restrictions and fees apply.

** First Cash 401K program is available to employees 21 years or older.

*** Maximum base pay rate is derived from previous experience and skills.

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