Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team! Pay is $15.00 to $18.00 per hour. We offer a commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.01 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months; additional weeks after one year and annually thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/PERSONAL: 8 hours after six months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per semester) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides. The role greets, engages, and interacts with customers to process sales and loans, and resolves customer inquiries and problems. Associates work with a wide variety of jewelry and general merchandise, including tools, electronics, and other items.

The Full-Time Pawnbroker / Retail Sales Associate earns an hourly wage plus commission based on productivity. Pay is based on location, qualifications, and experience.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
• Handles cash and negotiable items in accordance with policies and regulations.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and become firearms certified.
• Employees may assist customers outside the building or retrieve products stored externally.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• May work in multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of personal performance. More details are provided during the interview process.

Note:

The information in this description is not an all-inclusive…