Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team. Salary: $19.00 to $23.00 per hour. Earn commission on transactions and have the potential for additional earnings through a commission plan.

Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Accountable for day-to-day store operations, promoting a positive environment, leading and developing staff, recruiting, maximizing financial goals, and managing customer relations and satisfaction. Collaborate with the Store Manager to drive a customer-centric environment and analyze store financial statements to meet financial goals. This role may require working with a variety of merchandise, including jewelry and general items.

The role offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and follow procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communications and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting as required by law.
• Ability to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or retrieve products from exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as needed.
• Flexible retail schedule including weekends and holidays; 40+ hours per week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills and cash handling experience required.
• Ability to work independently with minimal supervision; excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

• Commission plan: 2-8% commission based on personal gross profit; details provided during interview.
• Earned Wage Access program available to employees on the second day of employment (restrictions apply).
• Comprehensive benefits including Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Vacation: 1 week after 6 months, 2 weeks after 1 year, 3 weeks thereafter (adjusted by state/local requirements; 120 hours after 5 years).
• Sick/PERSONAL time: 8 hours after 6 months, 16 hours each anniversary thereafter (adjusted by state/local requirements; 24 hours after 5 years).
• Employee discounts from day one of active employment.
• Tuition reimbursement up to $2,000 per semester for eligible full-time employees.
• Access to over 10,000 discounts via First Cash Perks.
• 401(k) program after six months of employment.
• Pet Insurance program available.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.

Note:

Pay rates comply with local minimum wage laws. Earned Wage Access details and 401(k) program conditions apply as described.