Early Morning Stock Associate

Early Morning Stock Associate

Join Ross Stores Inc. to contribute to our retail success. Ross is an off‑price retailer with over 2,200 stores, delivering high‑quality brands on‑trend merchandise at extraordinary savings while creating a fun treasure hunt experience.

The Retail Associate ensures our customers have a positive shopping experience. The Associate greets customers, treats teammates with respect, follows best practice standards in all work centers, maintains a clean work area, and presents merchandise properly. The Associate is expected to perform a range of functions in all areas of the store as business needs require.

• Safety is the highest priority; practice safe behaviors in everything you do.
• Maintain awareness on the sales floor, create a safe and secure shopping environment, keep egress clear, and report unsafe conditions immediately.
• Treat all customers and associates with respect and courtesy; be friendly and professional at all times.
• Assist customers: register‑trained, help with merchandise, answer questions politely, greet all customers with eye contact and a smile.
• Provide prompt and efficient responses to customers; handle all customer issues courteously and call store leadership when needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, disinfecting high‑touch areas).
• Maintain a professional appearance; adhere to the dress code.
• Perform sizing and recovery per best practice to ensure a neat, clean and organized store.
• Expedite newly received merchandise to the sales floor urgently, merchandise all items per best practice, and maintain merchandise/brand familiarity.
• Understand the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position, and merchandise protection standards.
• Demonstrate integrity and honesty; safeguard confidential information, cash and credit card information, and merchandise.
• Follow all Mark‑Out‑of‑Stock (MOS) policies and process each piece; notify store leadership for disposal approval.
• Follow all policies concerning cash, check, charge card and refund transactions; maintain awareness and accuracy with bankable tenders.
• Demonstrate urgency to perform your role efficiently and maximize productivity by executing all store best practices.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative, and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

• Use all store equipment, including PDTs, registers and PC as required.
• Spend up to 100% of working time standing, walking, and moving around the store.
• Bend at the waist, squat, kneel, climb, carry, reach, and stoop regularly.
• Occasionally push, pull, and lift more than 25 pounds.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• For associates who work stockroom shifts: push, pull, and lift more than 20 pounds regularly.

None

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail