Sheraton Grand Nashville - Food Runner

Job Description Join Our Team as a Food Runner!

As the Food Runner in our full-service restaurant, you’re the behind-the-scenes hero who ensures every dining experience is seamless and memorable! You’ll work closely with servers and guests, delivering food and beverages with enthusiasm and professionalism. Ready to keep the show running smoothly? Step into the action!

• Guest Guru: Always address guests by name, observe and respond to requests, and ensure service is complete.
• Menu Master: Assist servers with presenting menus, answering questions, and making suggestions about food and beverage service.
• Presentation Pro: Prepare baskets with condiments and sides, confirm orders are accurate and presentable, and serve to guests with a smile.
• Operations Organizer: Monitor supplies, maintain stock, and keep kitchen/café areas clean and orderly. Assist servers in keeping service areas tidy, collect and maintain baskets, and relay kitchen times to servers/management.
• Knowledge Keeper: Stay informed about the menu, drinks, specials, and unavailable items.
• Checklist Champion: Complete daily/weekly checklists and perform other duties as assigned.

• High school diploma or equivalent required; minimum one year experience in upscale restaurant, hotel/resort, or private club preferred.
• Certification in liquor, wine, and food service (including Alcohol Awareness) preferred.
• Ability to work outdoors in all weather conditions and maintain a professional appearance.
• Strong multitasking and communication skills; must meet minimum age requirements and comply with responsible alcohol service standards.
• Physical ability to lift/carry up to 50 lbs and stand, walk, and perform other movements for extended periods.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Located in the heart of Nashville, Sheraton Grand Nashville Downtown makes it easy to get involved in all of the iconic things Music City has to offer. We’re only a few blocks from Bridgestone Arena and the flashing lights of Broadway, and within walking distance to several attractions within the area. At our Hotel we’re committed to providing exception guest service where we aim to exceed our guests standards.

Our property was fully renovated in 2024 and we offer exceptional perks for all associates including free parking and employee meals in our breakroom. In addition, we are conveniently located only a few blocks from central bus station. So, if you have a guest first mentality and you’re interested in joining a supportive team with a winning culture look not further!

Come join a team where you can grow, succeed, and belong.