Server, Server​/Wait Staff

# Server

HILLWOOD - NASHVILLE, TN 37205

Education Level None## Description#

Job Summary:

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.# #

* Reports To:

** Restaurant Manager, Dining Room Captain(s)# #

* Supervisory Responsibilities:

** None##
* Job Knowledge, Core Competencies, and Expectations
** Excellent interpersonal and customer service skills.
* Well-organized with ability to take and place food and beverage orders accurately.
* Ability to operate point-of-sale systems.
* Maintains high level of member contact throughout service; learns members’ names and preferences.
* Demonstrates exceptional wine and spirits knowledge##
* Duties/Responsibilities:
** Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
* Distributes menus and presents the daily specials, answers questions regarding the menu.
* Informs kitchen of special instructions, dietary restrictions, etc.
* Delivers food, beverages, condiments, and other requested items to customers.
* Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
* Collects plates and clears the table as customers finish their meals.
* Verifies member billing details and closes out tickets in the Point-of-Sale system.
* Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
* Performs other related duties as assigned by the Dining Room Captain, Restaurant Manager, or (Assistant) General Manager## Qualifications##

* Education and Experience:

** Must be at least sixteen years old.
* Must be at least twenty-one years old and Alcoholic Beverage Certification to serve alcoholic beverages.
* Previous experience as a server preferred.
* Must successfully complete restaurant’s training course.##

* Physical Requirements:

** Prolonged periods of standing and walking.
* Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
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