Veterinary Receptionist

About ADG

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 50 locations nationwide and more than 90 doctors supporting our medical team. We lead in clinical practice, research, education, drug development, clinical trials, and run the largest dermatology residency program approved by the American College of Veterinary Dermatology.

Animal Dermatology Clinic – Nashville is seeking a receptionist who is energetic, positive, and upbeat. You should take initiative, commit to the clinic’s needs, be punctual, and willing to share ideas and teach others. Openness to diversity, adaptability to change, accountability, and the ability to see the big picture are essential. Maintain a professional appearance and attitude when dealing with patients, clients, and staff.

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients and maintain a professional appearance and attitude

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team‑oriented environment
• Organized and detail‑oriented; ability to take direction; handle money accurately and honestly
• Sound decision‑making skills and ability to multi‑task in a stressful environment

• Client service
• Answer phone calls, take accurate messages, and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance / housekeeping
• Financial responsibilities

• High school diploma or equivalent required
• Experience working in the public industry (e.g., restaurant, retail, or service business) required
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance required
• Must be able to lift 40 pounds
• Ability to walk, bend, squat, stand, or reach constantly during a minimum 8‑hour day

• 5/8 work week (Monday through Friday) with possibility of a 4/10 work week (full‑time employees only)
• Paid vacation (full‑time employees only)
• Paid holidays (full‑time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full‑time employees only)
• Medical, dental, vision, dependent care FSA, and short‑term disability benefit options (full‑time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401(k) with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets
• Some traveling may be required

For more information about Animal Dermatology Clinic, please visit .