Veterinary Doctor Coordinator, ECC, NVS

Nashville Veterinary Specialists in Nashville, TN is looking to add a Doctor Coordinator to our Emergency Team!

Compensation: $18-23/hr, depending on experience.

Schedule:

Four, 10‑hour shifts per week.

• Paid Time Off
• Medical, Dental, and Vision insurance plans
• Short and Long Term Disability and Life Insurance
• 401k retirement planning and employer matching
• Discounted employee pet products and services
• C.E Allowance
• Scholarship and Sponsorship Program via Penn Foster
• Licensure Renewal and Out of State Licensure transfer reimbursements
• Uniform Allowance
• Cell Phone Discount
• YMCA Corporate Memberships
• Team building and Volunteer events
• Career Development strategies
• State of the art newly renovated and expanded hospital setting
• And more!

Role

Summary:

As our Doctor Coordinator, you'll play a crucial role in supporting our ER/ECC team, patients, and clients. Your responsibilities will include being the main point of contact for attending doctors, ensuring seamless communication between the medical team and clients, and facilitating patient visits and discharges. From providing morning updates to assisting with medical records and client communication, your contributions will directly impact the quality of care we provide.

• Patient updates and record‑keeping:
  Provide morning updates on hospitalized ER/ECC patients, input overnight updates, diagnostic results, and assist with treatment sheets, discharges, and case management in Ezy Vet and Smart Flow.
• Client communication and paperwork:
  Review estimates, euthanasia paperwork, and facilitate client checkouts, including collecting deposits and answering questions or concerns.
• Diagnostic and technical support:
  Assist with obtaining radiographs, running in‑house lab work, sending lab work to external labs, and maintaining diagnostic records in Ezy Vet for current patients.
• Coordination and referrals:
  Facilitate transfer calls from referring veterinarians, specialty consult requests, and schedule follow‑up appointments, while managing communication with laboratories and pharmacies.
• Patient discharge and follow‑up:
  Coordinate discharges by ensuring patients are clean, medications are filled, and medical equipment is removed, and perform 48‑hour follow‑up calls for post‑discharge check‑ins.

• 1+ year of prior veterinary experience.
• Attention to detail, with strong organizational and communication skills with both clients and team members. Ability to work effectively in a fast‑paced and team‑oriented environment.
• Flexibility to work beyond scheduled hours if necessary.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

At NVS, we're not just colleagues; we're a supportive community that celebrates victories together, both big and small. Here, you'll thrive in a nurturing learning environment where honing your skills and seeking guidance from teammates is not just encouraged, but embraced. What sets us apart is our commitment to fostering a culture of excellence and compassion. We prioritize patient care and client experience above all else, and we're looking for someone who shares our dedication.

Apply today and come experience our supportive environment that will encourage you to be the best technician you can be!

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Physical/Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of each of these jobs. While performing the duties of any of these positions, the employee is frequently required to bend, stand, stoop, walk, sit, talk, and listen; may be required to walk or stand for long periods of time;

will use hands to manipulate, handle, or feel; will reach with hands and arms. The employee is often required to lift and carry animals weighing fifty pounds or more; handle dogs weighing up to 150 pounds.

Nashville, TN

Nashville Veterinary Specialists is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.