Palliative Care Nurse - Community Based

Palliative Care Nurse - Community Based

Employer: Alive Hospice

Location: Nashville, TN

Job Type: Full-time

Hours: 40/week

License: LPN or RN

Are you a compassionate and dedicated Registered Nurse with a passion for providing exceptional care to geriatric and palliative care patients? We are seeking a skilled RN Case Manager to join our team and serve as a vital partner in coordinating comprehensive care from enrollment through discharge. If you’re ready to bring your clinical expertise and caring spirit to a team that truly makes a difference, we can’t wait to speak with you!

The Palliative Care Nurse serves as the nurse case manager for a geriatric and palliative care population providing primary and chronic care management, primarily coordinating care with the patient and patient caregivers from enrollment through discharge of services. This care delivery may take place via telephone, in-home/facility visits and/or telehealth services. The Palliative Care Nurse utilizes the nursing process and Alive’s visit standards to provide safe, supportive and effective care management.

Care provided should be within nursing scope of practice and aligned with the patient’s goals, throughout the disease process, including symptom management, education, and psychosocial support which may include appropriately utilizing resources of social work or chaplaincy as needed. Due to the variety of variables that may impact navigation of care for this population, flexibility, organization, and building rapport rapidly with patients and their caregivers is highly valued.

The Palliative Care Nurse will be accountable for meeting Alive Care Standards and collaborating effectively with Alive team members as appropriate.

• Present a Professional Image: Represents Alive in a positive manner, takes pride in personal appearance, conforms to Alive standards of dress code, car cleanliness, driving etiquette, and is appropriately prepared for visits. Presents self to the public in a calm, confident, competent manner.
• Provide Excellent Customer Service: Conducts visits in a professional, courteous manner, projecting warmth during interactions with patient & family. Engages in purposeful conversation using appropriate body language and active listening skills.
• Assess, Plan, Intervene and Educate: Utilizes critical thinking skills and the nursing process to holistically assess patient and family, develop and implement a plan of care that aligns with patient’s goals, including utilization of IDT resources. Educates family/caregiver(s) regarding plan of care, interventions, diagnosis and prognosis, medications, use, administration and side effects, how to provide care, use of equipment and supplies and how to contact Alive for assistance.
• Document at the point of care: Completes documentation of patient visit same day and documents an accurate reflection of patient’s care; updates plan of care same day or more timely if indicated.
• Create a lasting impression: Concludes patient visit by providing encouragement to patient and caregiver(s), ensuring use of emergency phone number (Call Center Number) and anticipatory needs prior to next visit have been met. Engages in active listening and expresses gratitude before leaving home.
• Complete post visit follow-up: Concludes entire encounter according to Alive CARE visit standard: sends follow-up messages to team members as needed, synchronizes iPad, and spiritually releases the visit.
• Alive Care Standard – Culture of Excellence: Timely completion of work: performance evaluations, annual competencies, continuing education requirements, contact hours. Appropriate and timely documentation of mileage; accurate and cost-effective medical supply utilization.
• Alive Care Standard – Quality and Compliance Excellence: Assists the organization in achieving excellence in publicly reported quality scores as well as internal measurements of success. Adheres to Joint Commission and State healthcare laws.
• Alive Care Standard – Financial and Time Management Excellence: Arrives on time for interdisciplinary team meetings and is financially responsible with Alive resources.