Phone Triage RN - Pediatric Pulmonary & Sleep Medicine Clinic

Job Summary

Applies the nursing process to plan and implement the care of patients, including patient and family education and continuum of care planning. Effectively communicates pertinent patient/family information to the health care team. Collaborates in establishing patient goals and evaluates progress to ensure effective outcomes. Furthers professional growth by engaging in learning activities according to the Board of Nursing standards.

• Managing heavy volume of patient calls and electronic medical record communications between providers and families, including high acuity sick calls and triage to appropriate member of the health care team in a timely manner.
• Support families by writing letters, filling out school forms and FMLA paperwork.
• Manage heavy volume of order requests for supplies, medications and DME equipment.
• Provide education to families on proper use of medications, use of home equipment and treatment plans.
• Process Prior Authorizations for denied medications.
• Work with DME companies meet insurance requirements for home equipment by providing medical records as requested.
• Support teammates and co-workers.
• Maintain a professional and approachable demeaner with our patients, families and all co-workers.

• Collaborates in establishing the plan of care, coordinates and implements care delivery while anticipating patient care needs across the continuum.
• Analyzes comprehensive information pertinent to the patient's care and management to determine nursing diagnosis.
• Continually utilizes the nursing process to evaluate patient's progress towards goals and applies appropriate interventions to ensure effective outcomes.
• Employs strategies to promote health and a safe and healthy environment.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Care Planning (Novice):
  Demonstrates ability to anticipate resource needs, identify distinct tasks, set priorities, schedule activities, meet deadlines and organize work within areas of direct responsibility. Competently handles multiple assignments often simultaneously by prioritizing work into manageable and measurable units. Ability to adapt to changes to patient care and area needs with minimal disruption and loss of productivity. Follows up to assure problems and issues are resolved.
• Nursing Patient Education (Novice):
  Possesses sufficient fundamental proficiency in providing patient education in practical applications of moderate difficulty.
• Nursing Patient Assessment & Evaluation (Novice):
  Possesses sufficient fundamental proficiency to successfully demonstrate the ability to assess and evaluate patients in practical applications of moderate difficulty. Conducts primary care patient interviews and physical examinations. Demonstrates sufficient acumen to recognize problems, ask questions and to contact the patient's primary care provider and other members of the healthcare team. Has experience in gathering pertinent clinical data that aid in referral, treatment, or other primary care pathways.
• Evidence-Based Practice (Novice):
  Possesses sufficient fundamental proficiency to successfully search for evidence to answer clinical questions. Generally works under the direction of others while accomplishing assignments.

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403 (b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more…
  Ask us about our current inpatient nursing supplemental Pay Program!

Organizational Impact:
Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional…