Survivor Care Coordinator

Ancora

TN (formerly End Slavery Tennessee)

AGENCY

DESCRIPTION:

Ancora

TN (ATN), formerly End Slavery Tennessee, works tirelessly to nurture survivor healing and strategically combat human trafficking in Middle Tennessee. We seek to break cycles of exploitation and support survivors of human trafficking as they heal from their traumas—offering long‑term, comprehensive aftercare services. Through training communities and professionals, advocating for legal changes, and implementing prevention programming, Ancora

TN works to stop human trafficking before it ever begins. Ancora

TN was founded in 2012 as a faith‑based, not‑for‑profit organization for the purpose of community awareness and education. We strive to create an environment of faith and spirituality to restore hope and a lifetime of community. We are an agency committed to trauma‑informed principles and seek to promote an environment focused around a diverse and inclusive team—all working towards the mission and vision of the organization.

The Survivor Care Coordinator will provide services to victims of human trafficking in Middle Tennessee utilizing Ancora

TN in‑house services, contracts, community service providers and other collaborations.

• Establish strong, appropriate, and caring working relationships with victims of human trafficking assigned to caseload. Clients will include both minors and adults.
• Comply with agency policy and procedures, maintain all required documentation, including reporting for grants, in a professional and timely manner.
• Communicate, confer with, and coordinate care for clients with other direct services team members.
• Carry out duties assigned by the Care Coordinator Program Manager and/or Director of Adult Services.
• Develop and maintain excellent working relationships with other organizations as needed, for case coordination and response.
• Build rapport and trust with a diverse population including clients, staff members, volunteers, and donors.
• Maintain up‑to‑date documentation on clients and services for grant reporting and research purposes.
• Transport survivors of human trafficking in personal vehicle.
• Be on‑call on a rotating basis for after‑hours and weekend emergencies.
• Provide intern supervision for 1–2 interns a year.

The work of aftercare is diverse and complex, including a broad range of activities and frequently changing conditions, situations, and problems. The Survivor Care Coordinator (SCC) must be able to analyze problems and make prudent decisions while interpreting a variety of factors, problems and alternative methods and procedures, and know when to bring in counsel from their supervisor. The SCC must be willing and able to work in a trauma‑informed, strengths‑based culture and to make good, contextualized decisions.

All positions at Ancora

TN interact with survivors of human trafficking from day to day. This issue is sensitive and complex. Every employee is trained in trauma‑informed and strength‑based approaches in order to connect with and build appropriate and encouraging relationships with survivors. We strive to create a completely judgement free work environment. Empathy, compassion, and the ability to deal with difficult situations is a must for anyone who works at Ancora

TN.

• Attend meetings in the community, as deemed appropriate and useful.
• May be called upon to represent the organization and share expertise at professional and community training and other events.
• Perform other agency‑related duties or special projects, as directed by supervisor.
• Duties may change according to organizational needs.
• Work well with law enforcement and other referring community partners.

Work is carried out primarily in an office setting with intermittent sitting, standing, walking and some light physical activity or out in the field. Most work is performed while sitting and using the computer, phone and engaged in face‑to‑face conversation with staff and/or clients. Regular car travel required (must operate both personal and staff vehicle). Work hours are primarily daytime but does require some night or weekend work when on call or assisting…