Security Operations Manager

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S. Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands‑on management support necessary for long‑term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer and a 2026 Training MVP by Training Magazine. We are also named a Inc. 5000 company of America’s fastest‑growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and advance your professional career.

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts for the Nashville, TN area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

Due to required travel and day‑to‑day operations for the area, the Operations Manager must reside within a reasonable distance to Nashville, TN.

• Base salary – paid weekly
• Annual performance‑based bonus
• Additional monthly vehicle allowance
• Mileage at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401(k) plan with company match
• Generous PTO
• Tuition assistance

• Train, develop, and motivate supervisory staff to effectively oversee all day‑to‑day operations of the site security personnel.
• Oversee employee onboarding, new‑hire interviewing, selection, training, licensure, and paperwork.
• Train subordinate supervisors on software systems, procedural guidelines, and company policies while ensuring consistency in practice.
• Coordinate operational functions including payroll, billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Conduct site visits and audits per the Quality Assurance program.
• Collaborate with Regional Manager and Regional Director to set branch goals, objectives, and communicate them to branch staff.
• Work with sales and marketing to identify and develop new business opportunities.

• Bachelor’s degree from a four‑year college/university and at least three years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time‑management skills.
• Ability to qualify for and hold a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver’s license and good driving record.
• Ability to travel and regularly visit all site locations for the Nashville region and surrounding areas.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and a supporter of our military veterans.