Leadership Pathway Front of House Drive Thru Operations Bellevue

Leadership Pathway / Front of House & Drive Thru Operations / Bellevue Location 7606 Hwy 70 S, next to Publix

NOTE:

Those in our leadership pathway come on board as team members, are quickly trained to master operational responsibilities, and proceed through a leadership development structure to be considered for the next step of shift lead / team lead designation.

Work within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically, this role is an ambassador, leader, and critical component in ensuring that Chick-fil-A Bellevue (West Nashville) is successful in the following areas:

• Front of House Operations
• Leadership and People Development of Front of House Team
• Vision and Service Model compliance throughout all areas of oversight.

• Develop a restaurant culture of growth-minded team members and leaders through training, ongoing development, communication, and fostering an environment of product knowledge, stewardship, excitement, and generosity.
• Maintain vision alignment with the Operator and leadership team.
• Ensure stewardship systems are implemented throughout the restaurant.
• Develop leaders to operate as motivated, high-performance teams embodying the business vision.
• Support the Director of Front of the House - Drive Thru Operations & Hospitality team during hiring processes, including resume screening, interviews, and reference checks.
• Oversee speed of service and achievement of operational goals.
• Create, lead, and implement systems to standardize front counter & Drive Thru operations, fostering innovation and high performance.
• Perform daily goal-setting and provide performance feedback to team members and leaders on all processes and procedures.

• Strategic thinking, goal orientation, and tech-savviness.
• Excellent communication skills, capable of handling difficult situations and managing a diverse team.
• Mature, dependable, and results-oriented.
• Ability to work effectively in a team environment.
• Attention to detail and keen observation skills.
• Professional marketing or communications experience.
• Strong network of business and community contacts.
• Self-starter, creative, and adaptable.
• Good business sense and achievement-driven.
• Strong project and time management skills.
• Proven high-level performance track record.
• Unquestionable integrity and professional representation of Chick-fil-A.
• Passionate about building client relationships.
• Servant leadership with a strong sense of stewardship.

• Required:
  
  High School Diploma or equivalent.
• Required:
  
  Strong analytical and problem-solving skills.
• Preferred:
  Bachelor's degree or higher, preferably in business or hospitality.
• Experience as a leader in food service operations.

Years of

Experience:

2

This role requires excellent time management, self-direction, and organization. The candidate must master all knowledge and skills of every position within the restaurant.