Senior Manager, Craft Consulting

Senior Manager, Craft Consulting page is loaded## Senior Manager, Craft Consulting locations:
Nashville, TNtime type:
Full time posted on:
Posted 9 Days Agotime left to apply:
End Date:
February 8, 2026 (23 days left to apply) job requisition :
JR-023962

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career. Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.
At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.
If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade:
Management Executive 608

Pay Range: $ - $
** Job Description
** The
** Senior Manager for Craft Consulting
** will overs
** Job Function
*** Leads collaboration with internal leadership and stakeholders to develop and implement innovative strategic plans that support the delivery and scaling of consulting services
* Partners with WGU personnel to leverage internal expertise and amplify Craft’s impact as a services provider
* Oversees the end-to-end delivery of consulting services, ensuring strong execution, partner satisfaction, and alignment with organizational goals
* Manages and supports the services team through coaching, development, assigning projects, and overseeing performance
* Leads the development of templates, playbooks, and other resources to support consistent, high-quality service delivery
* Supports revenue growth by sharing and qualifying new funding opportunities and supporting grants personnel with proposals as needed
* Creates and utilizes tracking systems for managing, reviewing, and reporting on the Services Team activities
* Monitors performance metrics and outcomes to assess impact and drive continuous improvement across consulting engagements
* Actively strategizes and seeks opportunities for the Services Team to promote the Craft Connect platform to Services customers
* Stays current on industry trends and emerging practices in work-based learning and apprenticeship programs, and consistently communicates relevant insights to the team
* Gathers and incorporates customer feedback to refine, improve, and evolve consulting practices and services offerings
* Collaborates with internal teams to identify and showcase impactful services work
* Implements and oversees sound client management practices, acting as the point of contact for escalated client issues
** Qualifications
* ** Demonstrated…