General Manager

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Lin Gate Hospitality is seeking a General Manager for the Courtyard by Marriott in Nashville-Opryland. The General Manager is responsible for achieving optimal guest satisfaction, ensuring a positive working environment, profitability of the hotel, and attaining all set corporate and brand objectives. The General Manager should run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company and the brand.

The General Manager shall see to the implementation of optimal and attractive products and services required to attract target groups based on marketing plans and budgets. The General Manager ensures the correct product distribution and revenue management to achieve revenue goals.

• Self-motivated and able to take initiative to achieve short and long-term goals
• Resourceful with the ability to identify and solve complex problems
• View adversity and challenges as opportunities to grow through accomplishment
• Aligned with the principles of honest and integrity

• Develop, initiate, and monitor operating and sales plans for revenue generation
• Develop and implement cost-saving measures
• Forecast occupancy and appropriate staffing levels
• Maintain proper cash control procedures and accounting records
• Administration of receivables and payables
• Prepare relevant financial and operating reports
• Manage guest complaints and resolve issues
• Recruit, train, and retain quality employees
• Lead various internal and external meetings
• Supervise employee levels and abide by all legal requirements
• Maintain contacts with public authorities

• Experience as a General Manager
• Knowledge of business practices, including but not limited to: operations, sales, accounting, human resources, and food and beverage.
• Ability to analyze and benchmark revenue and expenses
• Ability to lead and motivate others to achieve high standards
• Strong organizational skills
• Ability to manage time effectively and efficiently
• Ability to work in high-volume, fast-paced environments
• Interpersonal communication skills with a specific history of resolving complex issues