Transportation Specialist - Transportation, NOC Outbound

Overview

Transportation Specialist - Transportation, NOC Outbound: NOC (Network Operations Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network, supporting multiple geographies such as NA, India and EU. It ensures timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from FCs to carrier hubs. When exceptions occur, NOC resolves the issue and keeps all stakeholders informed.

NOC also analyzes network data to identify trends and propose process changes to streamline operations, including automation opportunities. NOC plays a critical role in ensuring smooth Amazon transportation and timely service to customers.

Purview of a Trans Ops Specialist: A Trans Ops Specialist at NOC facilitates the flow of information between stakeholders (Trans Carriers/Hubs/Warehouses) and resolves issues affecting customer experience and business continuity. This role is part of the centralized Network Operations Centre (NOC) organization for Amazon India. This role is based in Dalian, China and will be required to work for Amazon Japan.

• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
• Develop and/or understand performance metrics to assist with driving business results
• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools used by NOC
• Must be able to quickly understand the business impact of trends and make data-driven decisions
• Must be able to escalate problems or variances in information and data to the relevant owners and teams and follow through on resolutions
• Work within various time constraints to meet critical business needs while measuring and identifying activities performed
• Excellent communication, both verbal and written, to create narratives of weekly findings and variances to goals and present these in review forums
• Languages proficiency (mandatory) – Japanese
• Providing real-time customer experience by working in a 24x7 operating environment (including night shift)

• Experience with end-to-end ownership of major project deliverables

• Experience with end-to-end ownership of major project deliverables

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: January 29, 2026 (Updated about 16 hours ago)

Posted: January 28, 2026 (Updated about 18 hours ago)

Posted: February 9, 2026 (Updated 1 day ago)

Posted: February 5, 2026 (Updated 1 day ago)

Posted: March 13, 2026 (Updated 1 day ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.