Supply Chain Manager, SSD-Direct, OE

Overview

The candidate will be a member of the Sub-Same Day (SSD-Direct) delivery team as we work to provide faster-than-same-day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional, and technology projects and programs within Amazon Supply Chain. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, resolving conflicts, and communicating to senior management on status, risks, and process/product changes.

Cross-team coordination, project management, and executive presentation skills are essential.

• Manage full life cycle of complex cross-functional programs with considerable impact across multiple organizations
• Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to common failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, security not considered, insufficient stakeholder review)
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and the executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance across projects

• Bachelor's degree
• 2+ years of program or project management experience
• 3+ years of working cross-functionally with tech and non-tech teams
• 3+ years of defining and implementing process improvement initiatives using data and metrics
• 3+ years of supply chain experience
• Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3+ years of driving end-to-end delivery and communicating results to senior leadership
• 3+ years of driving process improvements experience
• Experience in stakeholder management with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

USA, NY, New York - 94,300. USD annually
USA, TN, Nashville - 77,200. USD annually
USA, WA, Bellevue - 85,800. USD annually