Marketing Operations Manager

Captivate

IQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top‑tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high‑growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast‑growing team committed to solving some of the most complex and impactful problems in sales performance management.

This role is the operational backbone of our demand and pipeline engine. Your job is to make sure our GTM teams can execute campaigns and ABM programs with confidence, BDRs are able to take action on the marketing activity coming inbound, and that leadership can trust what the data says about performance. That means owning the systems, the process, and the reporting that connect Marketing activity to pipeline outcomes.

You’ll sit at the intersection of Demand Gen, Rev Ops, Sales, and CS, and you’ll be responsible for keeping the “engine room” running smoothly: clean data, tight handoffs, consistent tagging and tracking, and dashboards that tell the truth. When the team wants to move faster, scale ABM, or diagnose a funnel issue, you’re the person who makes it possible without creating chaos.

The candidate selected for this opportunity must reside near one of the following locations:

• Austin, TX

• Raleigh, NC
• Nashville, TN
• Toronto, Canada

• Marketing Systems & Automation
  • Own and optimize our marketing technology stack (Hub Spot, Salesforce, Outreach, and other related tools) to ensure seamless integration and accurate data flow.
  • Partner with Rev Ops to improve workflows between marketing and sales.
• Performance & Insights
  • Build and maintain dashboards that track pipeline generation, funnel health, and program/campaign performance.
  • Analyze campaign performance and share actionable insights to guide the Demand Generation team
• ABM Strategy & Execution
  • Partner with the broader GTM team to design, operationalize, and scale our ABM motion, driving alignment across Marketing, Sales, and Customer Success
  • Leverage fit, intent, and engagement data to identify target accounts and orchestrate personalized, multi‑channel campaigns.
• Process Design & Governance
  • Manage lead scoring, routing, and nurturing to maximize conversion and sales handoff efficiency.
  • Develop scalable campaign processes, documentation, and SLAs that create consistency across the team.
• Campaign & Program Operations
  • Help DG QA programs and campaigns they execute on
  • Coordinate tracking, tagging, and reporting to ensure end‑to‑end visibility of these programs and campaigns.
• Enablement
  • Build for scale rather than "band‑aids," acting as a trainer to empower the broader team

• 3-5 years of hands‑on experience in Marketing Operations, ideally in Enterprise B2B SaaS.
• Deep expertise in Hub Spot and Salesforce;
  Hub Spot certifications are a plus.
• Experience designing and supporting ABM programs that bridge marketing and sales.
• Solid understanding of lead management, marketing funnel metrics, and attribution
• Familiarity with intent data platforms and multi‑touch attribution models.
• Proven ability to design and scale processes across global marketing teams.
• Excellent communicator who can translate data into business narratives.
• Self‑starter who thrives in fast‑paced, collaborative, and remote environments.

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off:
  Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends:
  Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses:
  Annual bonuses to celebrate your milestones and contributions to the Captivate
  
  IQ team that grow as your tenure does.
• Retirement Savings (US‑Only): A 401(k) plan to help you invest in and…