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IT Support HelpDesk/Support

Hybrid IT Service Desk Lead - Drive Service Excellence

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Acumen Technology
Full Time position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A tech company is seeking a Service Desk Team Lead in Nashville, TN. This role supports the delivery of IT services and oversees the service desk team. Responsibilities include managing technical support, ensuring service quality, and leading process improvements. A successful candidate will have 3-5 years of IT service desk experience, strong leadership skills, and the ability to work under pressure.

The position offers a hybrid work model with competitive compensation and comprehensive benefits including employer-paid health insurance and an IRA match.
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