Implementation Specialist

This is OUR story... and YOUR next chapter

At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what’s possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly matters.

The Implementation Specialist is a leader on our implementation projects and actively participates in the implementation of technology solutions for our physicians and clinicians. This position will assist Implementation Team Leadership in determining implementation and staffing strategies. Field experience and an understanding of the change management implications of implementing a new electronic workflow process is also expected. This individual will be required to lead teams and hospital staff through workflow analysis, action planning, system readiness, and go‑live activities.

In addition, this individual will be responsible for mentoring new implementation resources and the project management of high‑profile initiatives with minimal oversight. They contribute to new ideas and solutions, and innovate new tools and processes designed to optimize our implementation method. This individual will act as a liaison between the HCA Corporate Office, the division teams, and facility resources. The above requirements are in addition to general Implementation Specialist responsibilities.

• Develop scalable deployment plans for current technology solutions
• Prioritize and execute large‑scale implementation activities at a corporate, division, and facility level
• Execute more complex implementation projects and/or juggle multiple projects simultaneously
• Lead and/or contribute to discussions regarding projects and program decisions
• Participate in implementation team strategy
• Provide guidance to fellow team members for delivery of project deliverables
• Escalate to and collaborate with Implementation Manager or Director on project progress, issues and risks to identify next steps, solutions, etc.
• Lead teams including other solutions or projects, and work with leadership and stakeholders to assure desirable outcomes
• Troubleshoot problems identified by team members and end‑users
• Coordinate communication among all project team members
• Collaborate with the Education Team in the design and development of training programs or project specific materials to support the workflows to be implemented
• Communicate project status among the team and up through project and department leadership
• Train end users on the proper use of the application and troubleshoot problems as they arise
• Innovate new tools and processes to optimize our implementation methods
• Contribute to, manage and facilitate project and program meetings as assigned
• Maintain implementation materials to enable ongoing project phases
• Deliver project deliverables with minimal guidance
• Act as mentor to new and existing team members
• Facilitate lessons learned and incorporate in team/project process improvements

• Bachelor's degree required
• 3+ years of experience in large scale implementations preferred
• This position may require 76% or more travel

At HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime. We encourage you to apply for our Consultant Implementation Specialist today. We review all applications promptly, and qualified candidates will be contacted to continue the process.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.