Business Systems Analyst II

Job Title

Analyst, Business Systems II

Defines customer needs in technical and business contexts. Ensures the proposed technical and business solutions meet the customer’s objectives for the work effort. Provides guidance with planning and prioritization of business support‑related activities.

• 30% – Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• 25% – Guide both technical and customer departments in the development of the systems that support the business solution.
• 10% – Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• 10% – Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 10% – Provide input on the business direction for system changes.
• 10% – Validate the business need for solutions to business problems and process improvements.
• 5% – Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Required

Skills and Abilities:

Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices. Demonstrated knowledge of procedures for the business unit. Able to communicate effectively with technical and non‑technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.

Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

Preferred

Skills and Abilities:

Conceptual understanding of project management techniques. Able to influence and negotiate solutions to business problems. IT Business Analysis Healthcare experience. Proficiency in Visio and Excel. Agile and Waterfall methodology. Direct experience in Healthcare, Medicare/Medicaid in related BSA role. Candidate should have one of the following certifications active from an accredited organization: CSPO, A‑CSPO, PMI‑ACP, CSP‑PO. Candidate will need good job duration as the end goal is to convert the right candidate.

• Required:
  
  Microsoft Office.
• Preferred:
  Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
• Highly Preferred: SAFe Scaled Agile Certification, CBAP and/or demonstrated continuous learning in the Business Analysis profession.

Fast‑paced, high‑demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential to balance multiple high‑priority tasks. Requires action and response 24/7 to support the technical business needs of the customer.

• Required:
  
  Bachelor’s degree in Computer Science, Business Administration, or other job‑related field, or 4 years of job‑related work experience, or 2 years of job‑related experience plus an associate’s degree in Computer Science, Business Administration or other job‑related degree.
• Preferred:
  Bachelor’s degree in Computer Science, Business Administration, or other job‑related field, or 4 years of job‑related experience with government business and/or BCBS companies.

• Required:
  
  4 years of IT business analysis experience.
• Preferred: 4 years of job‑related experience with government business and/or BCBS companies.

• Required:
  
  Certified Business Analysis Professional (CBAP), HIPAA, LOMA.
• Preferred: CSPO, A‑CSPO, PMI‑ACP, CSP‑PO, SAFe Scaled Agile Certification, CBAP.

CMS security clearance/residency requirements will apply. These roles require candidates to meet residency requirements (i.e., having lived in the U.S. for three out of the past five years) as outlined in the background screening guidelines.

Please hold off on candidates requiring sponsorship.

Conversion Salary: $75k –…