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Lifecycle Marketing Specialist
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-03-01
Listing for:
Snap Finance, LLC
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Digital Marketing, Data Analyst, Data Security
Job Description & How to Apply Below
Utah:
Tennessee:
Indiana:
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Illinois time type:
Full time posted on:
Posted Yesterday job requisition :
R-2668
** Company Overview:
** At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
** If you're looking to make an impact and grow with a team that values you, come join us!
**** Job Description
** We are seeking a Lifecycle Marketing Specialist to build, scale, and optimize lifecycle programs for B2C audiences, with a focus on the Seen Credit Card brand by Snap Finance. This role drives engagement, activation, retention, and ongoing card usage across the customer journey.
Blending strategy and execution, you will design and deploy multi-channel campaigns (email, SMS, push, in-app, direct mail) within Braze, lead testing and optimization efforts, and partner cross-functionally to improve performance and long-term customer value.
** How you'll make an impact:
*** Build, QA, launch, and optimize multi-channel lifecycle campaigns in Braze, including email, SMS, push, and in-app messaging, ensuring accuracy, scalability, and strong performance across both Marketing and Servicing programs.
* Partner in the design and evolution of lifecycle campaign strategy, contributing ideas and recommendations that drive activation, engagement, retention, and ongoing card usage.
* Translate lifecycle strategies and business objectives into executable campaigns by leveraging segmentation, personalization (Liquid), and dynamic messaging within Braze.
* Develop and execute structured A/B and multivariate testing strategies to continuously improve campaign performance and uncover actionable insights.
* Collaborate cross-functionally with Lifecycle Strategy, Marketing Analytics, Product, Compliance, and Servicing teams to align on priorities, ensure seamless execution, and deliver a cohesive customer experience.
* Support both Marketing and Servicing initiatives, including onboarding, activation, retention, re-engagement, and account-related communications across the customer lifecycle.
* Analyze campaign performance and customer behavior to identify optimization opportunities, prioritize enhancements, and inform future strategy and experimentation roadmaps.
* Contribute to the integration of digital lifecycle campaigns with Direct Mail efforts, helping create coordinated, omnichannel customer journeys that drive measurable business outcomes.
* Ensure all lifecycle campaigns and communications adhere to regulatory and compliance requirements (e.g., TCPA, CAN-SPAM, and internal governance), partnering closely with Legal and Compliance teams to maintain accuracy, consent management, and audit readiness.
** What you'll need to succeed:
*** 3–5+ years of experience in lifecycle marketing within a B2C environment; experience in financial services, credit cards, fintech, or other regulated industries is a plus.
* Strong hands-on expertise in Braze is required, including building and launching campaigns within Canvas, audience segmentation, Liquid personalization, and end-to-end campaign QA and deployment.
* Proven ability to independently execute multi-channel lifecycle campaigns across email, SMS, push, and in-app messaging, with a strong understanding of cross-channel customer journey orchestration.
* Experience contributing to lifecycle campaign strategy and ideation, with the ability to translate business goals into executable campaigns, tests, and optimizations.
* Strong analytical mindset with experience evaluating campaign performance, interpreting results, and identifying opportunities to improve engagement, conversion, and retention.
* Experience designing and executing A/B and multivariate tests, with the ability to derive insights and apply learnings to future campaigns.
*…
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