AI Business Analyst

Overview

The National Federation of Independent Business (NFIB), the nation’s largest small business advocacy organization, is looking to hire an AI Business Analyst to join its IT team. The role will be hybrid (minimum 2 days/week on-site) and based in our Nashville, TN office.

We are a member driven organization that is investing in AI to accelerate business transformation, enhance our SaaS products, optimize our in‑house custom software solutions, and unlock new levels of efficiency and innovation across the organization. We are seeking a sharp, proactive AI Business Analyst who excels at blending deep business analysis (BA) and project management (PM) expertise with hands‑on proficiency in AI tools and applications.

This expansive role goes beyond traditional Business Analyst responsibilities, combining strategic requirements gathering, cross‑functional leadership, and practical AI implementation. You will work in close coordination with leadership to identify high‑impact opportunities, build and prototype basic AI agents, collaborate on advanced integrations, and drive the rollout of AI solutions that deliver measurable value—particularly through enhancements to our SaaS platforms and internally developed custom applications.

While AI is the priority focus, you will also contribute to key BA/Project Management initiatives as directed.

The ideal candidate is a creative, business‑oriented thinker who is already adept at leveraging modern AI capabilities, thrives in collaborative environments, and builds strong relationships to champion change. This key strategic position reports to the VP of Project Management and involves regular alignment with IT leadership, ensuring integrated execution and support from both project and technical perspectives.

• Drive Strategic AI Initiatives
  :
  Proactively identify and prioritize AI opportunities in alignment with business objectives.
• Hands‑On AI Development
  :
  Build and prototype basic AI agents and automations using current tools and frameworks, while partnering to integrate advanced AI features into our SaaS platforms and internal custom applications.
• Cross‑Functional Leadership
  :
  Engage stakeholders from all business units to elicit requirements, map processes, uncover pain points, and ensure AI solutions deliver tangible business outcomes.
• Project Execution
  :
  Lead small cross‑functional working groups to brainstorm, prototype, and implement AI solutions. Apply BA techniques (requirements analysis, process modeling) alongside PM practices (agile facilitation, timeline/resource management, risk mitigation) to ensure successful delivery.
• Advanced Integrations & Collaboration
  :
  Work together with the development team to embed advanced AI capabilities into our SaaS products and custom in‑house software, translating business needs into technical specifications.
• Flexible Contributions
  :
  Support broader BA/PM projects as business priorities evolve, maintaining flexibility while keeping AI advancement at the forefront.
• Reporting & Impact Measurement
  :
  Deliver regular updates to the VP of Project Management on AI progress, adoption metrics, ROI, and emerging opportunities.

• Education
  :
  Bachelor’s degree in business administration, Computer Science, Information Systems, Project Management, or a related field. Relevant certifications (e.g., PMP, CBAP, AI/ML fundamentals) preferred.
• Experience
  : 3–6+ years in business analysis, project management, or closely related roles, with demonstrated success in requirements gathering, stakeholder management, process improvement, and project delivery. Hands‑on exposure to AI tools and applications (1+ years or equivalent through projects, certifications, and/or self‑study) is essential—we value sharpness and currency in AI usage over extensive historical depth.
• Technical Skills
  :
  • Strong proficiency in building and experimenting with AI agents and automations using modern no‑code/low‑code platforms and/or basic scripting.
  • Experience supporting or implementing AI integrations in SaaS products or enterprise/custom software environments.
  • Solid command of agile methodologies,…