Americas Tax Technology Group - Solutions Architect - Manager

Americas Tax Technology Group - Solutions Architect - Manager

Americas Tax Technology Group – AI Solutions Architect – Manager

• Ensures the architecture of solutions is aligned with the direction of the organization in terms of technology and business strategy, with clear AI value realization goals.
• Drive effective decision making to steer, harmonize and accelerate efforts within the portfolio; documents trade-offs across performance, cost, risk, and delivery timelines.
• Accountable for the solution architecture of products within the portfolio, including agentic AI and generative AI capabilities.
• Ensures the direction and implementation of a solution is true to its design; manages change appropriately through governance.
• Makes informed Build vs. Buy decisions by consistently following established evaluation processes, including model/platform assessments and vendor due diligence.
• Routes technology purchase requests through appropriate channels to ensure alignment with Global Procurement purchasing requirements.
• Ensures solution designs specify technologies & tools approved for use by Tax Quality, Risk Management & Independence, including AI safety controls.
• Collaborate with Solution Delivery Leadership (SDL) and Business Technology Leadership (BTL) to devise AI solution delivery strategy and operating model.
• Assists with mapping business technology strategy to solution strategy, including AI capability roadmaps and reusable building blocks.
• Participates in rationalization of the latest market trends, ATTG and EY Fabric capabilities, and emerging AI standards.
• Facilitates preparation of technical solution options and advises on technical and business value, including cost/performance and risk posture.
• Develops standards and reference architectures to accelerate delivery through repeatable actions, reusable components, and shared services.
• Identifies programs to deliver architectural leverage and scale through reusable components (e.g., skills catalogs, RAG services, evaluation harnesses).
• Works alongside governance bodies in ATTG to form part of the organization’s overall governance picture, embedding compliance through automation and policy enforcement.
• Designs products and services for minimal human intervention in deployment and operation, including CI/CD, version pinning, and rollback strategies for agents and models.
• Ensures governance is met through automation and policy enforcement to reduce manual process gates, including traceability and guardrail logging.
• Ensures compliance to standards for solution architecture and integration of relevant building blocks already available.
• Defines robust architectures for building new applications and releases, leveraging and enhancing existing building blocks, or creating new reusable components.
• Architects agentic AI capabilities: single/multi-agent patterns, tool orchestration, planning/execution loops, episodic and long-term memory, retrieval grounding, and policy/guardrails.
• Designs multi-agent workflows: task decomposition and coordination (broadcast, hub-and-spoke, supervisor/worker), conflict resolution, shared memory, and evaluation harnesses.
• Leads enterprise-grade integration patterns: function calling/skills catalogs, event-driven flows, APIs/services, RAG pipelines, vector stores, streaming, and observability.
• Applies and promotes standards and protocols such as OpenAPI 3.1, Model Context Protocol (MCP), and agent-to-agent (A2A) patterns where applicable.
• Leverages Microsoft Azure AI Foundry capabilities (model selection, Agent Service, Agent Framework/SDK, Hosted Agents, and observability/evaluations) to deliver scalable solutions.
• Ensures production operations and reliability:
  Kubernetes or serverless hosting, reliability engineering, cost/performance tuning, and incident response readiness.
• Ensures security and compliance by design: OAuth2/OIDC, secrets management, data boundaries, content filtering, and PII handling/redaction.
• Partners with others inside and outside the organization to gather requirements and formulate appropriate architectures; advocates and compromises to reach mutually acceptable solutions.
• Works closely with…