Manager, IT Infrastructure & Security Operations

Headquartered in Nashville, TN – one of the fastest-growing and most exciting cities in the United States – August Bioservices is a privately-owned, high-growth, and high-impact Contract Development Manufacturing Organization (CDMO). As a US-based outsourcing partner that provides a wide array of expert drug discovery, drug formulation, and drug manufacturing services to pharma and biotech companies of all sizes, we play a vital role in the global pharmaceutical industry.

Our work is instrumental in helping to develop molecules today that can become the life-changing therapies of tomorrow. To support our growth plans, August is investing significant capital in a two-phase expansion project – including building a new state-of-the-art facility adjacent to our current facility. For those seeking dynamic opportunities, rewarding career paths and a chance to make a difference in global health, come grow with August!

The role is responsible for ensuring high availability, performance, scalability and compliance across enterprise IT systems and Manufacturing/plant OT environments, including close collaboration with Manufacturing, Quality, Automation, Engineering and external MSPs. The position establishes and enforces sound Infrastructure design standards/policies, network security and compliance, access controls, support processes, and data governance in accordance with industry best practices.

• Plan, design, deploy, and operate on-premises, cloud, and manufacturing OT infrastructure, including enterprise networks, plant-floor networks, servers, virtualization, storage, endpoints, and industrial connectivity.
• Own infrastructure operations across IT and OT environments, including servers, storage, virtualization, enterprise and manufacturing networks (LAN, WAN, VPN), firewalls, industrial demilitarized zones (IDMZ), backup, disaster recovery, and system monitoring.
• Ensure reliable and secure connectivity for manufacturing execution systems (MES), historians, SCADA, PLC-connected systems, laboratory systems, and validated production platforms.
• Lead business continuity and disaster recovery (BC/DR) planning and testing for both enterprise and manufacturing-critical systems, minimizing downtime and production risk.
• Develop scalable infrastructure roadmaps that support manufacturing expansion, new production lines, onboarding equipment, and technology modernization.
• Architect, implement, and maintain LAN/WAN segmentation strategies, including VLANs, subnetting, firewalls, NAT, and routing controls to reduce blast radius and enforce least-privilege access.
• Lead the adoption of Zero Trust Architecture (ZTA) principles across IT and OT environments, including identity-based access, device trust, network micro-segmentation, and continuous monitoring.
• Implement secure remote access models for internal users, vendors, and OEMs supporting manufacturing systems, ensuring controlled, auditable, and time-bound access.
• Partner with Security, Manufacturing, and Automation teams to align segmentation and ZTA controls with operational uptime, validation, and safety requirements.
• Design and enforce IT/OT security architectures that protect manufacturing operations while supporting validated and regulated production environments.
• Drive vulnerability and patch management strategies tailored to OT systems, balancing cybersecurity risk with manufacturing availability and change control requirements.
• Elevate cybersecurity posture across IT and OT by leading infrastructure hardening, threat detection, monitoring, and remediation initiatives.
• Lead IT and OT security incident response, including containment, investigation, remediation, root-cause analysis, and executive and regulatory reporting.
• Ensure IT and OT infrastructure operations comply with GxP, FDA/EMA, SOX, GDPR, HIPAA, Privacy, and internal Quality Management System (QMS) requirements.
• Support CSV/CSA and validation activities by providing compliant infrastructure designs, access controls, change management, and operational evidence.
• Develop and maintain IT and OT infrastructure, cybersecurity, network segmentation, and data protection policies,…