Salesforce Business Analyst

For this U.S. based position, the expected compensation range is $98,400 - $147,600 per year, which
includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept
applications on an ongoing basis until the position is filled.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S.,
please notify the Company as soon as possible upon discovery by completing this form

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We are seeking a Salesforce Business Analyst to join our team at Schneider Electric. This role is critical in managing business process requirements, ensuring seamless integration of Salesforce with other systems, and supporting the development of customized solutions to meet complex business needs. The ideal candidate will have strong Salesforce experience, excellent communication skills, and the ability to work in a cross-functional environment to deliver impactful solutions.

• Manage the collection and implementation of business process requirements for
• Collaborate with business groups, IT, and end users to identify, document, and communicate business processes.
• Create technical requirements for visual layouts, workflow rules, and business logic to streamline processes and improve user experience.
• Work with development teams to implement and integrate third-party products/applications on the  platform.
• Coordinate with IT and  vendors to maintain smooth operation and performance of the platform.
• Lead user acceptance testing with business units and end users against business requirements.
• Maintain key system metrics to track trends in usage, adoption, and data integrity.
• Train end users, prepare documentation (requirements, training materials, process/data flows, use cases, functional design).
• Perform Salesforce system administration, including managing contacts, accounts, opportunities, dashboards, and reports.
• Create and execute queries and reports; maintain user roles, security, and profiles.

• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work in a cross-functional team environment.
• Strong customer focus with ability to translate business needs into system specifications.
• 5+ years of business analyst experience.
• Strong business acumen and knowledge of CRM best practices.
• 2+ years of operational experience with  (preferred).
• Administrator Certification (strong plus).
• Bachelor’s degree in Business or Information Systems (preferred).
• Ability to support integration with ERP systems (SAP) and manage customization for tools like Certinia (Financial Force).
• Experience guiding decisions on functionality placement and system enhancements.
• Familiarity with project management workflows and end-to-end business processes.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IM…