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QA Analyst, Conversational AI & IVR Systems

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: CereCore
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    IT QA Tester / Automation, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A healthcare solutions company is seeking a Functional QA Analyst for their Nashville office. This key role focuses on ensuring the quality of IVR and virtual agent technologies within contact centers. The ideal candidate should have 3 to 5 years of experience in quality assurance, particularly in IVR systems, and will be responsible for developing test plans, leading testing activities, and collaborating with various teams to enhance system performance.

Attention to detail and strong technical skills are essential for success in this position.
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