Sr. Associate, Systems Analyst – Souring, Procurement & Third-Party Risk Technologies

Sr. Associate, Systems Analyst – Souring, Procurement & Third-Party Risk Technologies

KPMG US is seeking a Senior Associate, Business Systems Analyst to join our Strategic Souring, Procurement and Third-Party Risk Technologies Team. This role focuses on improving the user experience and adoption of our systems, driving continuous process improvement, and ensuring alignment with our Service Now Source-to-Pay product.

• Drive continuous improvement, enhance user experience, and ensure successful adoption and optimization of systems to improve processes, controls, speed, and agility.
• Serve as a business‑side subject matter expert for the Service Now Source‑to‑Pay product, fielding general questions and facilitating issue resolution with IT.
• Identify and analyze opportunities for continuous process improvement and work with the IT organization to assess and implement new system functionalities and enhancements.
• Coordinate with teams to gather voice‑of‑customer feedback (e.g., requestor and fulfiller focus groups, champion network) driving enhancements to the overall user experience.
• Manage and coordinate business‑side User Acceptance Testing (UAT) activities for system changes, fixes, and new releases.
• Work with teams to ensure change management is incorporated into releases/changes that impact the user experience, including communications and training.
• Collaborate with cross‑functional teams and stakeholders to support project management activities, ensuring alignment and successful delivery of initiatives, and contribute to special initiatives/projects as needed.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.

• Minimum three years of recent experience as a business systems analyst, process improvement, or similar role supporting enterprise applications; consulting experience is preferred.
• Bachelor's degree or higher in business, information systems, or related discipline.
• Experience with source‑to‑pay processes (sourcing, contracting, procurement, vendor management) and related systems; proficiency with Microsoft Office required; direct experience with Service Now preferred.
• Demonstrated ability to analyze complex business problems, identify improvement opportunities, and develop fact‑based recommendations from a business owner’s perspective.
• Proven ability to manage change, coordinate testing efforts, and understand how technology can improve business processes and controls.
• Excellent oral and written communication skills, with the ability to collaborate effectively with both business stakeholders and technical IT teams.
• Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future (KPMG does not sponsor U.S. work visas for this opportunity).

Salient points regarding compensation, benefits, and equal‑opportunity employment can be found on KPMG's careers site. KPMG is an equal‑opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected categories.