Manager, Payor Strategy

At Sonder Mind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. Sonder Mind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices.

Combining technology and human connection, Sonder Mind drives better outcomes through our comprehensive approach. Learn more about Sonder Mind at  or download the mobile app, available on iOS and Android. To follow the latest Sonder Mind news, get to know our clients, and learn about what it’s like to work at Sonder Mind, you can follow us on Instagram & Linked In

The Manager, Payor Strategy is responsible for negotiating net new and renegotiated payor contracts within an assigned scope, supporting Sonder Mind’s growth and strategic objectives. Reporting to the Director of Payor Contracting, this role leads end-to-end contracting efforts while working cross-functionally to ensure contracts are operationally sound and deliver a high-quality experience for clients, providers, and internal teams.

This role requires strong negotiation skills, a deep understanding of payor contracting, and the ability to translate contractual terms into scalable, operationally viable solutions. The ideal candidate is relationship-driven, analytically strong, and motivated by improving access and outcomes in mental health.

• Lead negotiations for new and existing payor agreements, including reimbursement rates, financial terms, and contract language, in alignment with Sonder Mind’s financial and strategic goals
• Own the full contracting lifecycle: from initiating new agreements and amendments through execution, implementation, and operational readiness
• Develop negotiation strategies informed by market dynamics, data analysis, and organizational priorities
• Review and analyze contract language and reimbursement methodologies; recommend modifications that support business objectives and mitigate risk
• Track and report contract status, renewal timelines, negotiated terms, and key performance metrics
• Build and maintain strong relationships with payor partners; prepare and deliver materials for payor presentations and recurring business reviews
• Collaborate closely with cross-functional partners including Revenue Cycle, Credentialing, Finance, Legal, Product, and Customer Service to ensure contracts can be operationalized effectively and meet service standards
• Support additional projects and initiatives as needed based on business priorities

• Successful execution of new and renegotiated contracts that meet financial, operational, and client experience goals
• Strong, productive relationships with payor partners and internal stakeholders
• Clear, timely communication of contract status, risks, and outcomes
• Proactive identification and resolution of complex contracting or operational challenges
• Ability to independently manage priorities while contributing meaningfully to team-wide objectives in a fast-paced environment

• BA/BS in Business Administration, Healthcare Administration or related degree
• Minimum five years experience negotiating payor and/or provider agreements
• Knowledge of managed care regulations and laws related to health care, preferably in behavioral health
• Experience with alternative payment models, such as Value Based Programs, Risk Arrangements, and Case Rates
• Ability to work remotely and to travel to the corporate office and to payor visits or conferences.
• Strong negotiation and interpersonal skills: written, verbal, analytical
• Motivated and influential – proactive with the ability to adhere to deadlines; work to “get the job done” in a fast-paced environment.
• Self-starter with the ability to multitask.

The base salary range for this role is $120,000 - $130,000. Final compensation will be determined based on a variety of factors, including relevant experience, skills. In addition to base salary, this position may also be eligible for a…