Engagement Manager

Engagement Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

We are seeking a dynamic Engagement Manager to lead client engagements, ensure successful delivery of projects, and maintain strong customer relationships. The candidate will act as the primary point of contact for clients, manage project scope, timelines, and budgets, and drive customer satisfaction.
This hybrid role requires candidate local to Nashville, TN or someone who is willing to relocate and work onsite.

• Serve as the primary liaison between the client and internal teams.
• Manage end-to-end project delivery, ensuring scope, timelines, and quality standards are met.
• Develop and maintain strong client relationships, understanding their business needs and objectives.
• Drive account growth through upselling and cross-selling opportunities.
• Monitor project financials, including budgeting, forecasting, and profitability.
• Coordinate with technical teams to resolve issues and ensure smooth execution.
• Prepare and present status reports, dashboards, and executive summaries to stakeholders.
• Ensure compliance with contractual obligations and organizational policies.

• Strong experience in project management and client engagement.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in project management tools (MS Project, Jira, etc.).
• Understanding of IT services, consulting, or cloud solutions (depending on industry).

Project Managers are responsible for overseeing the project/engagement/contract/activity on a daily basis and are responsible for delivering high-quality results within the identified objectives and constraints, ensuring the effective use of the allocated resources. They are responsible for risk and issue management, project/engagement communication and stakeholder management. Project managers perform the activities of planning, organising, securing, monitoring and managing the resources and work necessary to deliver specific project goals and objectives in an effective and efficient way.

Responsible for ensuring that client needs are satisfied through the formulation, development, implementation and delivery of application solutions in response to client requirements, expressed in approved service requests. PM are responsible for the overall projector engagement plan, budget, structure, schedule and staffing requirements for the delivery organization. PM ensure that the project meets its deliverables in an agreed schedule, according to the scope, within stipulated budget, and to quality standards.

Base compensation range for this role in Nashville, TN is $83,000 - $183,430.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction, including geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business consideration, and internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the…