Controls Manager, India Controls Deployment & Service; CDS

Controls Manager, India Controls Deployment & Service (CDS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS’ mission is to safely provide our customers with the unmatched reliability, security, and performance that AWS is known for. APAC CDS covers three core disciplines of deployments (of control systems in new data centers), projects (of controls capital improvement works at live data center sites), and service (of control systems at live data center sites), with additional specializations in the disciplines of colocated sites, systems engineering, controls fleet, on‑call support (of data center control systems in the Americas (AMER), Europe, Middle East, and Africa (EMEA), as part of a global “follow‑the‑sun” support arrangement), and governance.

To be successful in this team, you will also have:

• Ability to thrive at the pace and scale of Amazon
• Ability to work independently and manage multiple competing priorities
• Ability and willingness to collaborate with peers around the globe, which may involve some participation in meetings at odd hours
• Ability and willingness to travel domestically or globally as and when needed

• Deployment of data center controls, on time, with effective management of vendors to ensure minimal defects at the point of Power and Facilities Hand‑Off (PFHO)
• Delivery of critical projects to upgrade data center automation
• Service and support provided to partner teams, providing diagnosis and resolution of Loss of Visibility (LOV), Loss of Resilience (LOR), Large Scale Event (LSE), Critical Scale Event (CSE), and other operations impacting events
• Resolution of tasks within predefined Service Level Agreements (SLAs)
• Delivery of further initiatives to improve the efficiency of our data centers or our operations procedures
• Delivery of manager responsibilities, such as performance reviews and promotions
• Authorship of and contribution to key business reporting documents, such as Monthly Business Reviews

• Experience in management
• Experience hiring, developing, and managing high‑performing technical teams
• Experience owning the operation of a mission‑critical team or product

• Experience directly related to the design or construction of data centers
• Experience with large scale mechanical and power systems
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
• Experience with large‑scale technical operations or large‑scale compute farms
• Experience as a general contractor and in vendor management (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution
• Experience with vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.