Web Manager

Adobe Experience Manager (AEM), ArcGIS Story Maps, and Editorial Design

External & Internal Communications Division

$90,

Who we are:

Transportation is so basic that many of us overlook its overwhelming importance in our daily lives. Practically everything used in our homes, offices, or schools across Tennessee – from furniture to food items to clothing – requires a large and complex transportation network. The Tennessee Department of Transportation provides citizens of Tennessee and travelers with one of the best transportation systems in the country.

TDOT is a multimodal agency with responsibilities in building and maintaining roads, aviation, public transit, waterways, railroads, cycling and walking. Our involvement ranges from airport improvements to funding transit buses to planning for river ports. The Department of Transportation has approximately 3,500 employees with four statewide region facilities in Knoxville, Chattanooga, Nashville, and Jackson.

The Web Experience UI/UX Designer will be responsible for the user experience (UX) and user interface (UI) design of various online digital assets, including TDOT’s public website. This Designer will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. This position will work closely with cross-functional teams, including developers, GIS analysts, and content strategists.

The Web Experience designer will provide intuitive and visually compelling layouts and interactive prototypes and storytelling experiences.

• Blend creative/innovative thinking, front-end sensibility, and storytelling expertise to build interfaces and interactive content that clearly communicate visual narratives and data driven insights.
• Conduct user research, persona development, and usability testing to inform design decisions. Develop wireframes, interactive prototypes, user flows, and high-fidelity mockups for web and story-driven content. Ensure design compliance with accessibility standards (WCAG 2.1) and responsive design principles.
• Translate complex data and narratives into intuitive, user-centric visual interfaces. Design, build, and manage digital experiences within AEM (Adobe Experience Manager), including templates and content structures.
• Collaborate with developers, designers, and vendors to implement AEM components that align with UX/UI best practices. Support content teams in authoring and managing digital assets using AEM tools. Maintain brand consistency and visual standards across all AEM-driven pages.
• Create engaging stories integrating map-based multimedia and spatial GIS data.
• Collaborate with GIS teams to visualize geographic information through interactive and narrative design. Transform data-driven narratives into visually coherent stories that are accessible to broad audiences.
• Develop templates and visual standards for story-driven GIS content. Collaborate with writers, editors, and communications staff to design narrative-driven digital and print assets.
• Adhere to style and brand standards for layout, typography, and content presentation across digital platforms.
• Edit and format long-form content, ensuring readability and visual harmony with web design standards. Contribute to brand storytelling by integrating visual, textual, and interactive components seamlessly.
• Work closely with cross-functional teams aligning design output with strategic goals. Participate in design reviews and provide constructive feedback to team members. Maintain design documentation and contribute to a shared UI/UX standards library.
• Support training and mentoring for junior team members. Use data, analytics, and user feedback to make continuous improvements to the TDOT website interface, messaging and design.

• 5–8 years of professional experience in UI/UX design, including digital storytelling and editorial layout.
• Demonstrated proficiency in Adobe Experience Manager (AEM) for content management and layout design.
• Proven tack record of design responsive, accessible, and user-focused digital experiences.

• Familiarity with AEM integrated front-end…