Desktop Management - Infrastructure Services
Listed on 2026-01-19
-
IT/Tech
IT Support, Technical Support, Desktop Support, HelpDesk/Support
Desktop Management - Infrastructure Services
- Contract
Metrix
IT Solutions is a cutting-edge IT consulting and Software Solutions provider based out of Charlotte, North Carolina that has been an industry leader since opening our doors in 2017. Our consultants come from various backgrounds and we draw strength from the fact that no matter the problem that is presented to us, we have someone on our team with the expertise and prior experience to come up with a solution to fit any of our clients’ needs.
Using our innovative vision, powerful solutions, technical expertise and creative insights, we offer services that revolutionize businesses and turn them into high-performing companies.
Role :
Desktop Management - Infrastructure Services (IS)
Duration : 6 months
Competencies:
Desktop Management - Infrastructure Services (IS) - 4-6+ years experience
Role
Description:
Must-Have:
Build and install PCs, telephone systems, wireless Networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards Provides advice and guidance to colleagues regarding incidents Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance Identify, log and resolve technical problems with software applications or network systems Identify potential changes and system improvements to present to senior team leaders for consideration and implementation Ensure that work is carried out within agreed service levels and in accordance with department guidelines Create, maintain, and distribute reports of progress to senior leadership Migrating servers from Windows XP to Windows 7 or higher platform Maintain client databases with up to date solutions and clear record of activities Explain and document technical issues in a clear way to clients Use call logging system to accurately record telephone requests
Diploma or Bachelors
All your information will be kept confidential according to EEO guidelines.
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