Desktop Support Technician
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-01-19
Listing for:
Brooksource
Full Time
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ongoing Contract (12+ month contract with possibility for conversion to FTE)
We are hiring entry level Desktop Support Technicians to support our client's team. This individual will be required to troubleshoot issues related to desktop, laptop and hardware technologies. The qualified candidate will have superior customer service skills and thrive in a fast-paced retail environment.
- Exceptional Customer Service Experience (over the phone/face to face)
- Passion and Aptitude to create a career in the Information Technology field
- Ability to take constructive criticism
- 1 year experience in the information technology field supporting inbound customer requests
- Previous experience utilizing ticketing systems (Service Now preferred)
- Proficiency with Windows and Mac laptops and desktops
- Familiarity with Active Directory and Microsoft Outlook/Exchange environments.
- Capable of connecting printers/scanners/copiers
- Strong written and verbal communication skills- able to relay technical ideas to business audience
- Ability to maintain composure, tact and effectiveness under stressful conditions
- Ability to commute on-site daily to location in Nashville, TN
- Experience working with networking equipment (routers, switches and hubs)
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