Workstation Specialist-Intermediate
Listed on 2026-01-16
-
IT/Tech
IT Support, HelpDesk/Support
Job Information
- Opening Date/Time: 01/14/2026 12:00AM Central Time
- Closing Date/Time: 01/27/2026 11:59PM Central Time
- Salary (Monthly): $3,631.00 - $4,533.00
- Salary (Annually): $43,572.00 - $54,396.00
- Job Type: Full-Time
- City, State
Location:
Nashville, TN - Department:
Finance and Administration
This position is designed as Hybrid (In office and Remote).
CJIS/FTI Fingerprints and Named Based. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
WORKING TITLE:WORKSTATION SPEC-INT Qualifications
Education and Experience: Bachelor's degree and two years of experience maintaining computer hardware.
Substitution for Bachelor's degree: Relevant IT Associate's Degree.
OR
An Associate's degree and two years of related IT experience may substitute for the bachelor's degree requirement.
Substitution of Experience for
Education:
Related IT experience may substitute for the required bachelor's degree on a year-for-year basis to a maximum of four years.
Under general supervision, this classification provides workstation support across multiple agencies, including hardware/software installation, maintenance, troubleshooting, and inventory management. Ensures timely issue resolution, thorough documentation and a positive user experience. This is the working-level role in the Workstation Specialist series. Responsibilities include hands‑on deployment and maintenance of workstations, under general supervision. This class differs from Workstation Specialist-Advanced in that an incumbent of the latter functions as a project leader to perform advanced workstation duties and to deploy and maintain workstation hardware and software.
ResponsibilitiesCompetencies:
- Customer Focus
- Manages Complexity
- Tech Savvy
- Communicates Effectively
- Decision Quality
Knowledges:
- Clerical
- Customer and Personal Service
- English Language
- Public Safety and Security
- Computers and Electronics
Skills:
- Remote support tools proficiency
- Asset management
- Software usage
- Speaking
- Writing
Abilities:
- Analytical thinking
- Logical reasoning
- Adaptability to change
- Written Comprehension
- Selectively Attention
- Computer
- Cellphone
- Printer
- Basic Hand Tools
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
Agencies may allow an exception based on other factors.
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